Shipping policy

Quick Summary

  • Free economy shipping on eligible U.S. orders of $50 or more
  • Shipping charges for orders below $50 are shown at checkout
  • Orders are dispatched within 4–6 business days after purchase
  • Carrier transit time is additional to processing time
  • No international shipping at this time
  • All shipments include tracking and insurance up to the value of your purchase
  • A signature may be required for high-value items

Shipping Destinations

We ship to U.S. destinations supported at checkout. We do not currently offer international shipping. Available shipping services depend on your delivery address.

Shipping Costs

We offer free economy shipping on eligible U.S. orders of $50 or more. For orders below $50, shipping charges are shown at checkout.

Optional paid shipping services may also be available. Choosing a faster shipping service affects carrier transit time, not the time needed to process your order.

Processing and Dispatch

Orders are dispatched within 4–6 business days after purchase. This processing period allows us to prepare your order and obtain items from our suppliers when needed.

Business days are Monday through Friday, excluding public holidays. Processing time is separate from carrier transit time.

Transit and Estimated Delivery

Carrier transit time begins after your order has been dispatched. Available shipping services and transit or delivery estimates are shown at checkout.

Estimated arrival dates account for processing and transit time where available. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, holidays, or other circumstances.

Order Tracking

  • All shipments include tracking information.
  • Tracking details will be emailed to you once your order ships.
  • You can also view tracking information in your account order history.
  • Please allow up to 24 hours for tracking information to become active after receiving your shipping confirmation.

Insurance

All shipments are insured up to the full value of your purchase at no additional cost to you.

Signature Requirements

A signature may be required depending on the value of your order, the delivery location, or the shipping service. Please arrange for someone to receive your package when a signature is required.

Lost, Stolen, or Damaged Shipments

If your shipment is lost, arrives damaged, or is marked delivered but cannot be located, contact us at info@dupontcentral.com with your order number and tracking details.

For damaged shipments, please retain the item and packaging and include photographs when contacting us. We will help investigate the issue and coordinate any necessary carrier or insurance claim. The carrier may require additional information or your cooperation.

Questions?

For questions about shipping or your order, please contact us:

Policy last updated: September 14, 2026